Ofwat confirms majority of companies will return money to customers

Ofwat has confirmed the financial penalties and payments for all water companies for the 2022-23 year, with the majority of companies having to return money to customers.

The determinations also include funding for the green recovery programme.

Thames Water will return the most to customers, with a final determination of £73.8m.

The final determination follows on from the announcement of draft decisions in September, the consultation for which closed on 18 October 2023.

SourceOfwat

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