Welsh Water customers urged to think about water consumption as dry spell continues

People across Wales are being urged to think about their water consumption as the country prepares for the hottest beginning of May on record.

March 2025 was the 4th driest March in history in Wales, with rainfall 30% lower than levels in 2022, when parts of Wales last faced restrictions on water usage.

Although reservoir water levels are currently just below what is expected for this time of year and with water resources in a good position across the country, there is a warning for customers to be careful of their use of water.

In preparation, the company has ramped up production at its water treatment works to move water around the system to try and keep the levels topped up where demand is highest.

Latest data shows the water company’s 61 treatment works produced an additional 7 million litres of water on some of the warmest days this week.

Welsh Water says it is also doing everything it can to cut the amount of water that is lost from the system. Teams working across the country are currently fixing around 700 leaks every week.

Over the next five years, the company aims to reduce leakage by a quarter, with investment worth around £400m planned for pipe replacement and leakage repairs.

Customers can also benefit from Welsh Water’s Cartref team’s free leaking loo repairs. These home water efficiency visits are carried out by qualified plumbers to help cut customers’ water consumption.

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