EMR secures strategic five-year partnership with Anglian Water to support 4.2 million customers

Critical national infrastructure services provider and cyber security specialist, EMR Integrated Solutions has announced the award of a five-year framework agreement by Anglian Water for the provision of Operational Telecommunications (OT) services.

Under the terms of the contract, EMR will deliver comprehensive OT support services to Anglian Water’s extensive regional network. The partnership will enhance the utility’s operational reliability and directly support its network modernisation efforts through specialised technical expertise including:

  • RTU, router, switch, and sensor replacements
  • Installation of telemetry hardware & antennae
  • Edge device integration
  • Cable installation & in-panel modifications
  • Planned maintenance of UHF, PSTN, Ethernet, Cellular & ADSL networks
  • Surveying, testing, and RTU configuration
  • Decommissioning and WEEE-compliant disposal of retired assets

Anglian Water, geographically the largest of 10 water and wastewater companies in England and Wales, supplies more than one billion litres of water daily. This water is treated across 140 water treatment works and distributed through over 37,000 kilometres of pipes throughout the East of England.

Commenting on the award, Trevor Gordon, chief commercial officer with EMR Integrated Solutions said:

“We are delighted to partner with Anglian Water on this significant framework agreement. Our team brings decades of utility-specific telecommunications expertise that aligns perfectly with Anglian Water’s infrastructure modernisation goals.”

The partnership comes as Anglian Water publishes its ambitious £11 billion investment plan in water and sewerage infrastructure under AMP8, designed to help the utility prepare for the challenges of climate change and population growth while maintaining resilient service for its 4.2 million customers.

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