Northumbrian Water wins Ofwat funding for three different ground-breaking projects
Northumbrian Water has been awarded a £9.5 million boost to kick-start three different ground-breaking projects, which will help to protect the region’s waterways and...
UK water companies face significant operational and financial challenges, says Fitch Ratings in new report
Credit rating agency, Fitch Ratings, has published a new report in which it says that UK water companies face significant operational and financial challenges...
Affinity Water’s innovative tariff trial delivers promising results for customers and the environment
An innovative tariff trial led by Affinity Water is showing strong early results in reducing customer bills and cutting water usage, a dual win...
Anglian Water fined a record £1.42 million for using unapproved materials in drinking water tanks that compromised water supply
Anglian Water has been fined a record £1.42 million at Northampton Crown Court following a prosecution by the Drinking Water Inspectorate (DWI) for drinking...
Scotland’s water industry regulator accused of failure, following inappropriate use of public money
The Public Audit Committee (PAC) has published its final report on the Water Industry Commission for Scotland (WICS), following its scrutiny of the water...
Overall trust in water companies falls again as customers question fairness of bills
Fewer households believe the amount water companies charge is fair, with customers’ overall trust in the sector also hitting a new low.
That’s according to...
MOSL announces successful projects from the fourth round of the Market Improvement Fund
MOSL has announced the successful projects from the fourth round of the Market Improvement Fund (MIF) on behalf of the Strategic Panel.
For this round, the...
Consumer Council for Water says water companies must show more consistent ambition over support for vulnerable customers
Ahead of water companies across England and Wales finalising their vulnerability strategies on 30th June, the Consumer Council for Water (CCW) is urging them...
Thames Water executives to be questioned by MPs
The Environment, Food and Rural Affairs Committee (EFRA) will quiz the CEO, CFO and Chair of Thames Water in a public hearing of the...
Ofwat says water companies need to do better at sorting out customers’ complaints about bills – starting with better communications
Ofwat says that water companies must improve how they handle customer complaints about billing, with clearer and more effective communication being a crucial first...
New Portsmouth Water reservoir set to drive multi-million pound growth across South East
Portsmouth Water’s flagship Havant Thicket Reservoir project is set to drive multi-million pound growth across the South East, both during construction and following completion.
An...
South East Water recognised for putting vulnerable customers first
South East Water’s commitment to providing excellent services for its vulnerable customers has been once again recognised with a prestigious BSI Kitemark™certification.
Originally certified to...
Avove announces revenue increase of 23% and 60% increase in pre-tax profits in latest financial results
Independent utilities infrastructure business, Avove Limited, has announced a 23.7% increase in revenue, and a 60.9% increase in pre-tax profits.
In its financial results for...
Two-day strike at Scottish Water in pay row starts today
Workers at Scottish Water will be on strike for two days this week in a dispute over pay.
Staff will take strike action on Tuesday...
Leaf Water partners with South East Water to provide new billing service
Leaf Water has partnered with South East Water to provide tailored billing services for its customer frontline operations. This partnership covers both drinking and...
Report reveals more than a quarter of adults in England have considered withholding water bill payments as a result of recent sewage scandals
A new report from Surfers Against Sewage (SAS) has revealed that more than a quarter of adults in England have considered not paying their...
Environment Agency proposes new water industry enforcement levy
The Environment Agency is seeking views on a proposed new levy on certain water discharge activities carried out by water companies, designed to fully...
Calls for a social tariff to end ‘postcode lottery’, as water bills rise
The body representing independent water networks has called on the Government and water regulator, Ofwat, to introduce a single social tariff for water bills...
CMA requests six month extension to redetermine price reviews for five water companies
The Competition & Markets Authority (CMA) has requested an extension of six months to the process that will see it redetermine the price reviews...
Pennon Board appoints Andrea Blance as a Non-Executive Director and Chair of the Remuneration Committee
The Board of Pennon Group Plc has announced that Andrea Blance has been appointed as a Non-Executive Director and Chair of the Remuneration Committee...
Ofwat concludes that no further steps need to be taken in relation to the change of ownership of Icosa Water Services Limited
Ofwat has concluded that no further steps need to be taken in relation to the change of ownership of Icosa Water Services Limited, following...
EPA announces funding of €6.6million for new research that will address environmental, climate and sustainability challenges in Ireland
The Environmental Protection Agency (EPA) has announced funding of €6.6million for targeted new research projects to address environmental, climate and sustainability challenges in Ireland.
The...
Thames Water appoints Steve Buck as Chief Financial Officer
Thames Water Utilities Limited has appointed Steve Buck as Chief Financial Officer, with effect from 7 April 2025. This follows the sudden departure of...
Thames Water names US private equity group KKR as preferred bidder
Thames Water has announced that it has selected US private equity group KKR to enter the Phase 2 diligence stage of the equity process...
Scottish Water workers strike, as union blames ‘executive arrogance’
Strike action hit Scottish Water today (Friday 28 March) as the pay dispute at the public body escalates after a breakdown in talks.
24-hour strike...
£10,000 donated to The Highland Council from water retailer
A local council has been awarded a beneficial donation from one of the UK’s largest water retailers to help fund a water efficiency project...
NI Water to increase non-domestic water and sewerage charges by 7.7% on average
NI Water has announced new non-domestic water and sewerage charges for the 2025/26 period. Effective from 1st April 2025, non-domestic water and sewerage charges...
Everflow achieves strong 2024 revenue growth and drives EBITDA up 572%
Everflow, a leading multi-utility provider for UK businesses, drove double figure revenue growth in 2024 and saw the business further diversify its service offering...
Ofwat opens consultation on banning bonuses for water companies
Ofwat has published a consultation seeking feedback on a new rule that will prevent water companies from awarding bonuses to water bosses in certain circumstances.
The...
Yorkshire Water to pay £40m enforcement package following Ofwat wastewater investigation
Ofwat has concluded its investigation into Yorkshire Water securing an enforcement package of £40m to be paid by the wastewater company.
Since the regulator published...
Ofwat refers five companies’ redetermination requests to the Competition and Markets Authority (CMA)
Ofwat has formally referred the requests from five companies for a redetermination of their PR24 Final Determination to the CMA.
This commences the six-month period...
Court of Appeal upholds Thames Water’s restructuring plan
The Court of Appeal has upheld Thames Water's restructuring plan to extend the liquidity runway of the Thames Water Group.
The restructuring plan proposed by...
Final episode of BBC documentary, Thames Water: Inside the Crisis, to air tonight
The second of a two-part documentary on Thames Water airs tonight, Tuesday 18 March, at 9pm on BBC Two.
The documentary, called Thames Water: Inside...
ICE welcomes Chief Secretary to the Treasury, Darren Jones, to annual All-Party Parliamentary Group on Infrastructure reception
Members of the All-Party Parliamentary Group on Infrastructure (APPGI), senior industry leaders, and Members of Parliament, gathered this week at One Great George Street...
Moody’s Ratings deems Thames Water’s restructuring to be a distressed exchange
Moody's Ratings has downgraded Thames Water Utilities Ltd.'s Probability of Default (PDR) rating to D-PD from Ca-PD. The rating action follows Thames Water's restructuring...
Northern Ireland Water cleared after independent fraud investigation
Following allegations of contractor fraud at NI Water, an independent investigation carried out by a Deloitte forensic team has found no evidence of fraud...
Matrix Water teams up with South East Water
Matrix, a company supplying drinking water services for new build residential developments, has appointed South East Water as its billing agent.
Matrix Water, a New...
Thames Water wins court approval for emergency debt package worth £3bn
Thames Water has won approval to secure a £3bn emergency rescue package, after the High Court ruled on Tuesday 18th February that the water...
Six water companies to appeal Ofwat’s PR24 Final Determination
Following the publication of the 2024 Price Review final determinations by Ofwat in December 2024, a total of six water companies have indicated they...
South East Water requests referral of its Final Determination to the CMA
South East Water has announced that it has asked Ofwat to refer its PR24 Final Determination to the Competition and Markets Authority (CMA) for...
Thames Water requests referral of Final Determination to the Competition and Markets Authority for redetermination
Thames Water Utilities Limited has asked Ofwat to refer its Final Determination to the Competition and Markets Authority (CMA) for a redetermination.
The Board of...
Scotmas secures £2.2 million investment led by Maven to drive innovation in water disinfection technology
Scottish Borders-based, Scotmas, has secured £2.2 million in equity funding to support its international expansion plans.
Scotmas is a second-generation family-owned water treatment and disinfection...
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